Green Ambassadors — terms and conditions

The Green Ambassadors programme lets an individual introduce potential customers to Tersus and be rewarded when those introductions lead to a sale. It is not employment, agency, partnership, franchise or a distributorship. You are not our representative and you cannot enter into anything on our behalf, quote prices, promise timelines, or describe yourself as working for Tersus.

Taking part is free. There is no minimum, no target, and no notice period on either side.

You may join if you are:

• 18 years of age or older;
• resident in India, with an Indian bank account in your own name; and
• able to give us a PAN when a payout is due.

You may not join if you are:

• an employee, director or contractor of Tersus, or an immediate family member of one;
• an existing Tersus channel partner, dealer, installer or consultant, whose introductions are covered by their own agreement instead; or
• someone we have previously removed from the programme under clause 10.

One account per person. Accounts are personal and cannot be transferred, sold or shared.

A referral is valid when all of the following are true. We check each one before it earns anything.

• It names an identifiable individual or business with a working Indian mobile number.
• You have their permission to give us their contact details and for us to contact them about solar. This is your undertaking, and clause 9 explains what it means.
• They are genuinely interested in a solar installation, at a property they own or can decide about.
• They are not already in our sales pipeline — meaning not referred by anyone else within the last 90 days, and not an existing enquiry, customer or account of ours.
• They are not you, and not a member of your own household or anyone at your own address.

A referral that fails any of these earns nothing. It is not held against you and you are free to refer someone else.

Referrals are attributed on a first-touch basis. If the same person is referred by more than one ambassador, the referral belongs to whoever submitted it first, and only they can earn on it.

That attribution lasts 90 days from submission, or for as long as we are actively working the lead if that is longer. If nothing has happened on a referral for 180 days, its attribution is released and the same person may be referred again by anyone.

A person who approaches us directly, without using your link or naming your code, is not a referral — however certain you are that you sent them. Give them your link.

Photons are the programme's points. They are awarded as a referral progresses: 100 ✦ on verification, 150 ✦ on first contact, 400 ✦ at site survey, 750 ✦ on a proposal being issued, 2,500 ✦ on closing and 1,000 ✦ on commissioning — up to 4,900 ✦ from a single referral, before any streak multiplier.

Photons have no monetary value. They cannot be exchanged for cash, transferred to another person, or claimed against us in any form. Their only function is to set your tier. They do not expire, and once awarded they are not withdrawn — except where clause 10 applies.

Your tier is determined solely by your all-time Photon total, at the thresholds published on the programme page. Reaching a tier raises the cash reward on referrals that close from that point on; it does not re-price referrals that closed earlier.

A streak is a run of consecutive calendar weeks (Monday to Sunday, Indian Standard Time) in which at least one of your referrals was verified. A streak multiplies Photons awarded while it is running, at the published rates. One missed week per quarter is disregarded automatically. Streaks affect Photons only and never change a cash reward.

A cash reward becomes payable when a referral closes. A referral closes when all three of the following have happened:

• the customer has signed a Tersus booking agreement or purchase order for a solar installation;
• the booking amount payable under that agreement has been received by us and has cleared; and
• any cancellation or cooling-off period under that agreement has passed without cancellation.

The reward is ₹5,000 to ₹12,500 per closed referral, at the rate for the tier you hold on the closing date. It is a fixed amount per referral and does not vary with the size or value of the system.

It is paid in two parts: 50% within 15 working days of the referral closing, and the balance within 15 working days of that customer's system being commissioned.

If the customer cancels after closing but before installation, the first part is yours to keep and the second part does not become payable.

Payment is by bank transfer to an account in your own name, once you have given us your bank details and PAN. We cannot pay to third-party accounts.

A referral reward is commission income in your hands. Tax will be deducted at source at the rate in force under the Income-tax Act, 1961, and the amount that reaches your account will be net of it. We will issue the applicable TDS certificate.

If you do not give us a valid PAN, tax may be deducted at a higher rate, and we may hold payment until we have one. Declaring this income and paying anything further due on it is your responsibility. Nothing here is tax advice.

You may share your link and code with people you know, in person, by message, or on your own social accounts.

You must not:

• send unsolicited bulk SMS, email, WhatsApp or calls, or contact anyone on a Do Not Disturb register — the TRAI regulations on unsolicited commercial communication apply to you as much as to us;
• run paid advertising that bids on “Tersus”, “Tersus Energy”, or close variants, or that could be mistaken for advertising by us;
• create websites, pages, profiles or accounts that appear to be operated by Tersus;
• state prices, subsidy amounts, savings, timelines or warranty terms on our behalf — send them to us and we will do that properly;
• submit details of anyone who has not agreed to be contacted, or obtained from a purchased or scraped list;
• offer to share your reward as an inducement in a way that misleads the person being referred; or
• submit false, duplicated or automated entries, or attempt to manipulate Photons, tiers, streaks or the leaderboard.

When you submit a referral you confirm you have that person's consent to share their contact details with us for this purpose. We rely on that confirmation, and you are responsible for it being true.

We use referred contact details to get in touch about solar and for nothing else, and we handle them under our privacy policy and the Digital Personal Data Protection Act, 2023. A referred person can ask us to stop contacting them or to erase their details at any time, and we will — which may end that referral.

About you, we hold your name, email, mobile number, town, the referrals you have made and your reward history. On the public leaderboard we show only your chosen display name, your town, your tier and your Photon total. We never publish your email, your phone number, or anything identifying the people you have referred.

We may suspend an account, withhold or cancel unpaid rewards, and cancel Photons, where we reasonably believe there has been fraud, a fabricated or non-consenting referral, a breach of clause 8, or an attempt to manipulate the programme.

We will tell you what we think has happened and give you a reasonable chance to explain before anything is final. Rewards already paid on referrals that genuinely closed are not clawed back.

We may change these terms, the Photon schedule, the tier thresholds or the reward amounts. Changes are published on this page with a new effective date and take effect 30 days after publication, except where a change is required by law or corrects an obvious error.

A change never reduces what is already owed. Referrals submitted before a change takes effect are earned out under the terms in force when they were submitted, and Photons already awarded are not reduced.

We may end the programme entirely on 30 days' notice on this page. If we do, referrals already in the pipeline continue to be worked and continue to earn until they close or are lost.

If a referral, a Photon award or a payout looks wrong, write to ambassadors@tersusenergy.com with the referral's name and roughly when you submitted it. We will respond within 15 working days.

Where the facts are disputed, our records of submission times, stages and payments are what we go on, and our decision on eligibility and attribution is final. That does not affect any rights you have under Indian consumer law.

These terms are governed by the laws of India, and the courts at Panaji, Goa have exclusive jurisdiction over any dispute arising out of them.

Photons, tiers, badges, quests and leaderboard positions are features of a promotional programme. They confer no ownership, no equity, no right to payment beyond the cash rewards described in clause 6, and no entitlement that survives the programme ending.

Nothing in these terms limits our liability for fraud, for death or personal injury caused by negligence, or for anything else which cannot lawfully be limited.